wpa17a599b.png
wp2cd9b617.png
wp1306bedf.png
wp34f04a28.png
wp4ec3fe4d.png
wp31e6b03e.png

Reservation

Please pre book a vehicle before turning up at our office, as we may not have any left and we wouldn't want our customers to have a wasted journey. To reserve the vehicle we ask for £25.00 up front. This amount is deducted from you hire fee on the date of hire. If however you cancel your booking, do not show, change your booking; vehicle or time, you will lose this £25.00 fee.

 

Fines and Penalty Charges

You as the driver are responsible for all charges that may be incurred while you are in possession of the vehicle. This includes Dart Charge, Congestion Charge, Low Emission Zone certain vehicles only), Parking charges and any other road costs. A £25 admin charge applies per penalty charge and will be charged to the hirer

 

Deposit

Must be on a Debit or Credit card

No matter the vehicle or duration

Your deposit via debit/ credit card is taken as a Pre-Authorisation and held for 10 WORKING days after the  return of the vehicle. This is because we have to see your money in our account before we can return it. Also you may receive parking tickets, congestion charges etc.

 

Mileage

Mileage allowance is 100 miles per day.

25p per additional miles over the initial 100.

£20.00 + vat per extra 100 miles (pre-pay only)

 

Fuel

The vehicle needs to return with the same amount of fuel in as when it leaves. If you return the vehicle with less then you will be charged.

 

Insurance and Collision Damage

Only the driver named on the hire form is insured to drive our vehicles. You are liable for up to £500.00 of collision damage. If you have an accident, it is your responsibility to comply with laws and report the accident to us, the hire company, and the nearest police station.

 

You can reduce this by paying a wavier;

£8.00 + vat per day reduces liability up to £100.00

 

Age

All Cars-      25-69 Years Old

All Vans-            25-69 Years Old

 

Driving Experience

25- 69 years olds need to have had a licence for at least 2 years.

 

Driving Licences that are accepted

Full UK Licence

This comes in 1 part no as the paper counterpart has been discontinued. You must get a code off the DVLA to share your licence details with us. If you do not do this we must have your National Insurance number so we can do the check for you

.

EU, Australian and New Zealand Licence

These are accepted down to the discretion of the management! You will also need to have a valid passport.

 

Points and Endorsements

You must inform us of any points and endorsements within 5 years, of hire. If you have ever had a DR CODE please inform the office of the dates/

If you have had a vehicle accident in the last 5 years you will not be able to hire.

We are unable to hire to you if you have had a drink/drug drive or no insurance endorsement on your licence in the last 10 years

 

What do I need to bring with me?

- Deposit

-Hire Fee

-Full Driving licence, as listed above

-Valid Passport

-2 Additional proofs of address, current, within 3 months of date of hire, these must be different companies.

 

Late Fees

You are responsible to contact the office if you are running late, we ask that you think of the next people that are hiring and have some common courtesy to leave with enough time to arrive at our office. Late Fee is an additional charge of £10.00 for every 30 minutes that you are late.

 

Breakdown policy

You must call the the breakdown number outside of office times. 0800-107-5867. The vehicle must be returned to 145 Nathan Way, Thamesmead, London, SE28 0AB. Placed on the main road not obstructing fences or drive ways of any company and the hirer must bring the keys back to us like agreed on the hire form at the time agrees.

 

VEHICLES ARE NOT ALLOWED OUTSIDE OF ENGLAND, WALES AND SCOTLAND!!

FAILURE TO BRING ALL DOCUMENTATION WITH YOU WILL RESULT IN YOU NOT HIRING AND LOSING ANY RESERVATION FEES THAT YOU HAVE PAID US!!

YOU WILL NEED TO SUPPLY ALL DOCUMENTATION EVERY TIME YOU HIRE!!

NO EXCEPTIONS!!

Terms and Conditions

All Additional Charges

DVLA CALL

£4.00

LATE FEE FOR EVERY 30 MINS

£10.00

ADDITIONAL DRIVER

£4.00 PER DAY PER ADDITIONAL DRIVER

UN AUTHORISED DRIVER

£100.00

SMOKING IN VEHICLE IS AGAINST THE LAW!

£50.00

GOING OUT OF ENGLAND, WALES & SCOTLAND

T.B.A

DAMAGE

TO BE ADVISED UPON ASSESSMENT

CLEANING CHARGE

TO BE ADVISED UPON ASSESSMENT

LOADED VEHICLE

£50.00

PUNCTURE- (THIS IS CUSTOMERS RESPONSIBILITY) YOU WILL BE CHARGED AT COST

TO BE ADVISED UPON RETURN - DEPENDS ON VEHICLE AND TYRE SIZE

UNDER FUEL PER 1/4

£20.00

IF WE RECEIVE ANY CONGESTION, OR PARKING TICKETS. ADMIN FEE

£25.00 ADMIN FEE ON TOP OF FINE

BROKEN DOWN VEHICLE NOT RETURNED TO DEPOT

DELIVERY CHARGE + ADMIN FEE

EXCESS LITTER

£10.00

PLEASE NOTE THAT INFORMATION STATED IS SUBJECT TO CHANGE AT ANY TIME